Track inquiries, manage follow-ups, monitor salesman performance, automate payment reminders, and grow your business - all inside BUSY, natively integrated with GST billing and inventory.
Standalone CRM tools break your workflow. BUSY CRM connects every customer interaction directly with your billing, inventory, and GST data - eliminating double entry and giving you a 360 degree view.
Record every inquiry from first contact, track the follow-up stage, and convert leads into invoices - without switching between tools.
Set follow-up reminders for each customer. Get alerts for pending callbacks, quote follow-ups, and order confirmations so no opportunity is missed.
See exactly which inquiries are open, in progress, or converted - along with expected revenue, products quoted, and salesman assigned.
Access complete customer purchase history, payment records, outstanding balances and communication logs - all in one screen, linked with accounting.
Send outstanding payment reminders via WhatsApp directly from BUSY - with the exact invoice amount, due date, and party name auto-filled.
Track every salesman's sales, collections, targets, and commissions. Generate party-wise or area-wise performance reports in seconds.
Every CRM tool in BUSY is natively built into the accounting engine - no plug-ins, no API calls, no data mismatch.
Capture and track every sales inquiry from first contact to conversion. Assign to salesman, set priority, and monitor stages.
Set date-wise follow-up reminders for each customer and inquiry, with daily follow-up lists so nothing falls through the cracks.
Monitor individual sales targets vs. achievement, collection efficiency, and commissions with salesman-wise reports.
Access complete customer records - invoices, payments, returns, and outstanding - with full GST transaction history.
Auto-generate outstanding reminders by party, due date, or ageing bracket. Send via WhatsApp directly from BUSY.
Share invoices, payment reminders, and account statements directly on WhatsApp with one-click sharing from BUSY.
Area-wise, party-wise, and product-wise sales analysis with cash and credit collection tracking.
Create quotations, convert to orders, and generate tax invoices seamlessly - without re-entering data at any step.
BUSY CRM adapts to the unique sales and customer management needs of different industries - without customization costs.
Standalone CRM apps like Zoho or Salesforce require manual data sync with accounting. BUSY CRM is native - every sale, invoice, and payment is already in the same system.
| Feature | Normal CRM | BUSY CRM |
|---|---|---|
| Accounting Integration | No | Yes |
| GST Data Sync | No | Yes |
| Inventory Integration | No | Yes |
| Billing Integration | No | Yes |
| Payment Tracking | Limited | Advanced |
| Multi-Branch | Limited | Yes |
| WhatsApp Reminders | No | Yes |
| Additional Cost | Separate Subscription | Included in BUSY |
BUSY is fully GST 2.0 and IMS ready - giving your business complete compliance without manual intervention.
With BUSY, your CRM customer records automatically carry GST compliance data - GSTIN, state codes, HSN/SAC codes, and invoice history - so every customer communication is billing-ready.
Track which customers have IMS discrepancies, send reconciliation alerts, and manage their outstanding invoices - all from the CRM dashboard.
Book Free GST CRM Demo